German or French Customer service Agents Braga

German or French Customer service Agents

About the job German or French Customer service Agents

We're Hiring: Customer Service Representative german and french
Speakers

• Location: On-site / Hybrid / Remote- Braga - Portugal
• Type: Full-time
• Languages Required: Native or fluent in German, or French + good command of English

We are looking for a motivated and
- oriented Customer Service Representative to join our multilingual support team. You will be the first point of contact for customers, helping them resolve queries, providing product or service information, and ensuring a high level of satisfaction.

Key Responsibilities

• Handle incoming customer inquiries via email, phone, and chat
• Provide accurate, valid, and complete information by using the right tools and systems
• Resolve product or service problems by clarifying issues and offering solutions
• Follow up to ensure customer satisfaction
• Escalate complex cases when necessary
• Maintain detailed records of customer interactions

What We Offer

• Competitive salary +
  - based bonuses
• International, supportive team environment
• Training and career development opportunities

Relocation Support

Ready to join a team that values your language skills and customer passion?

Apply now or share with someone who might be a perfect fit!

Send your CV to: abir. abdelmoula@cbtalents. org