German Remote Customer Service in Braga Braga

German Remote Customer Service in Braga
Braga
Braga, Braga, Portugal

Discover the perfect balance of work and lifestyle in one of Portugal’s most charming cities! With Braga’s rich history and youthful energy, and — there’s something for everyone.

Join a
- growing global platform dedicated to giving electronic devices a second life. By working only with the best certified refurbishers, we ensure quality, sustainability, and smart choices for our customers.

We’re looking for a Customer Service Advisor who’s passionate about delivering helpful, friendly, and professional support. If you enjoy solving problems and making tech users happy, this role is for you!

Key Responsibilities

• Assist customers via inbound calls, live chat, and email during the
  - purchase process.
• Help with inquiries related to reservations, orders, and general
  - sales support.
• Resolve product or service concerns by listening, understanding, and providing clear solutions.
• Deliver accurate, complete, and helpful information using the right tools and methods.
  
  

• Proficiency in German
• Good level of English (B2)
• Friendly and professional communication skills
• Confidence using digital tools and software
• Team spirit and a helpful attitude
• Eagerness to learn and support others
• Focus on customer satisfaction and
  - solving
  
  

• New and modern office.
• Full training to help you succeed.
• We promote
  - company mobility to work at any of our sites around the world.
• Private health insurance, free after six months
• Competitive wages (14 monthly payments per year)
• Be part of a project with real impact