German Safety Advisor For Airbnb - Lisbon, Portugal - (Lisboa)
Come and work with us. Do you want to belong to the customer service team and help build the world's most loyal travel community? Are you a native German speaker or fluent with strong English communication skills? Looking to make your career in a multicultural environment? We have the perfect opportunity for you!
Your future project
Join our German Claims and Safety team. Airbnb is a trusted online community marketplace for unique accommodations around the world, united to create a world where anyone can belong anywhere. As a customer service specialist in this project, your daily responsibilities will include:
- Communicating friendly and efficiently with customers and providing relevant information
- Dealing with property damage issues
- Handling sensitive issues reported during ongoing reservations or after they are over
- Analyzing customer situations and assessing property features
- Proactively and independently working to meet targets and goals
Benefits
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging
- wide initiatives, including our Ever
Better wellness program - Job stability
- Life-long skills and experience
- Excellent work culture
Go further with Foundever. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today!
Requisitos
To succeed in the role, you will need to have:
- Native or proficient level of German (C2)
- Advanced level of English (at least C1), both verbal and written
- Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and
- solving skills with strong attention to detail - Background in mediation, dispute, or conflict resolution is a plus
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Portugal (Work on site)
- Informações detalhadas sobre a oferta de emprego
Empresa: Buscojobs Portugal Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 7. 6. 2025
Vaga de emprego atual
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