German Speaker | Back- office | Customer Service [252-000612-1] Santa Maria da Feira

German Speaker | Back- office | Customer Service [252-000612-1]
Santa Maria da Feira
Santa Maria da Feira, Aveiro, Portugal

Are you someone who thrives on communication, enjoys back-office tasks and loves working with a diverse range of customers?

If so, we want you on the Customer Support Team for the German/Swiss Market!

What You'll Be Doing:
Register and follow Book of orders;
Answer incoming queries from customers by phone and email;
Be the point of contact between the client and the logistics department;
Ensure all documents from prodution to sales are up to date;
Record data in the CRM system (samples request, claims management, etc);


What We’re Looking For:
Fluent German (C1) and good level of English (B2);
A good understanding of SAP and Excel (desirable);
Customer service - oriented and high focus on customer satisfaction;
A go-getter attitude with a passion for learning and growing;
A team player who also values independent work.
Currently living in Portugal

Why You’ll Love Working with Us:
Competitive salary with bonus opportunities;
Meal allowance + Cantine service for a low price;
Access to exclusive Corporate Benefits platform—discounts, perks, and more.
Direct contract with the Client Company- 1 year renewable;
Working hours- 7:00 AM – 3:30 PM from Monday to Friday, 100% onsite;
Parking Space just for you;
Health Insurance from day 1;
Good work environment and multicultural team;
Integration week and continuous training.