German-Speaking Client Service Associate | Remote
German-Speaking Customer Service | Remote in Portugal
Are you passionate about travel and ready to help customers plan unforgettable cruise experiences? We’re hiring German-speaking Customer Service & Sales Agents for an exciting opportunity supporting a prestigious project.
This is a remote position, but applicants must reside in Portugal or ready to relocate. Candidates outside this area will not be considered. Please note that relocation packages are not provided.
Position Overview:
- Role: Customer Service Agent (German-speaking)
- Location: Remote in Portugal
Key Responsibilities:
- Assist customers via phone, email, and chat, providing detailed product knowledge and helping them book their dream cruise
- Handle sales inquiries with confidence and professionalism
- Guide clients through available packages, promotions, and upgrades
- Resolve queries and ensure customer satisfaction throughout the booking process
- Upsell services when appropriate to enhance the overall customer experience
- Maintain accurate records of customer interactions and transactions
Required Profile:
- Fluent in German (C1+) and proficient in English (B2+)
- Experience in a
- focused environment - Excellent communication and persuasion skills
- Ability to work independently
What We Offer:
- Opportunity to work from the comfort of your home (regional restrictions apply)
- Join a vibrant, international team in the travel and tourism industry
- Career development and growth in a
- established global client environment - Full training provided
- Informações detalhadas sobre a oferta de emprego
Empresa: Cbtalents Localização: Coimbra
Coimbra, Coimbra District, PortugalPublicado: 9. 7. 2025
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