German-Speaking Content Moderator (On-site in Porto, Portugal)

German-Speaking Content Moderator (On-site in Porto, Portugal)

Are you fluent in German and looking for an exciting career opportunity in a dynamic, international environment? Join our team in Porto, Portugal and play a crucial role in safeguarding our social media platform's online community! We are looking for dedicated individuals to join our Content Moderation team in our vibrant on‑site office.

The Role: German Content Moderator

As a German‑Speaking Content Moderator, you will be on the front line, ensuring a safe and positive experience for all users of our social media platform, particularly within the German‑speaking market.

Key Responsibilities

• Review and analyze user‑generated content (text, images, video) from the German market to ensure strict adherence to platform guidelines and policies.
• Accurately and efficiently make decisions on content eligibility, including the removal or escalation of material that violates community standards (e. g. , hate speech, graphic content, misinformation).
• Maintain a high level of accuracy and quality in all moderation decisions.
• Keep up‑to‑date with evolving social media trends, policy updates, and training materials.
• Contribute to a high‑performing team environment in a fast‑paced, 100% on‑site office setting.

What You Must Bring

• Language Proficiency (Mandatory):
  • German: Complete fluency (written and spoken) is required. You must be able to understand complex and nuanced native German content.
  • English: A working level of English (minimum B2) is required for training, internal communication, and understanding policy documentation.
• Work Style:
  • Proven ability to maintain high focus, attention to detail, and a neutral, objective stance while reviewing sensitive content.
  • Excellent decision‑making skills under pressure.
  • Resilience and maturity to manage emotionally challenging material.

What Is Good To Have (But Not a Must)

• Prior Experience: Previous experience in content moderation, customer service, or a back‑office environment is a plus, but we provide comprehensive, fully paid training for all new hires.
• Cultural Knowledge: An understanding of German online culture and social dynamics is beneficial.

Work Environment and Schedule

• Location: 100% On‑site in Porto, Portugal. All work is performed from our modern office facility.
• Equipment: All necessary work equipment will be provided by the company.
• Shifts (Rotative 24/7): You must be available to work a rotative schedule across all days of the week (Monday to Sunday) and all shifts, which include:
  • Morning Shift: 07:00 – 16:00
  • Afternoon Shift: 14:00 – 23:00
  • Night Shift: 22:30 – 07:30
  • Schedules will include two rotative days off per week.

Compensation And Benefits

• Competitive Salary Package (Paid 14 times per year as per Portuguese law).
• Meal Allowance to support daily expenses.
• Transport Allowance to assist with commuting costs.
• Health Insurance (Private plan provided).
• Career Growth: Excellent opportunities for professional development and internal promotion within a global company.
• Additional Company Perks (Details provided during the interview process).

Relocation Package (Supporting Your Move to Porto)

• Flight Reimbursement: We will reimburse the cost of your initial flight ticket to Porto.
• Accommodation:
  • A room in a fully furnished shared apartment is provided for a maximum period of 12 months.
  • The fixed rent for this accommodation is €280 per month, which conveniently includes all utility bills (water, electricity, internet).
  • This fixed rent amount will be directly discounted from your monthly payslip.

Ready to start your new career in the vibrant city of Porto?

Seniority level

Not Applicable

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Technology, Information and Internet

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