German-speaking Customer Advisor for Travel Bookings – Lisbon Lisboa

German-speaking Customer Advisor for Travel Bookings – Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Are you passionate about travel and customer care? Join a top holiday platform as a German-speaking Customer Service Representative and support travelers in creating unforgettable experiences from sunny Lisbon.

Your responsibilities and impact

You will be the
- to person for German-speaking customers, answering questions via phone and email, providing product advice, solving booking issues, and ensuring customer satisfaction throughout the journey.

What you need to succeed

Native-level German and solid English (C1)

Excellent communication skills and a positive mindset

Strong motivation to deliver quality service

EU citizenship or valid Portuguese work permit

Willingness to relocate to Lisbon

What’s in it for you

Unfixed-term contract with 30-day probation

Full-time schedule Monday to Sunday, 8:00–20:00

1, 375€ gross/month + 300€ quarterly loyalty bonus

3, 000€ signing bonus + 120€ performance bonus from month 4

Paid professional training

Private health insurance from day 1

Fun company events and international work culture

Relocation package for international candidates

Up to 200€ travel reimbursement after 3 months

Up to 360€/month accommodation allowance (3 months)

Assistance finding permanent housing

Your future company

You’ll join a global BPO leader serving over 750 top brands. With 170, 000+ employees worldwide, you’ll be part of a multicultural team driving excellent customer experiences every day.

Ready for Lisbon?

Think sun, seaside, Portuguese cuisine, and a vibrant lifestyle — all while building your international career.