German-Speaking Customer Relations Associate | Remote
German-Speaking Customer Relations Associate | Remote
German-Speaking Customer Relations Associate | Remote
German-Speaking Customer Service | Remote in Portugal
We’re hiring German-speaking Customer Service Agents for an exciting opportunity supporting a prestigious project.
This is a remote position in Portugal, but applicants must reside in Portugal or ready to relocate in Portugal.
Position Overview:
- Role: Customer Service Agent (German-speaking)
- Location: Remote in Portugal
- Assist customers via phone, email, and chat, providing detailed product knowledge and helping them book their dream cruise
- Handle sales inquiries with confidence and professionalism
- Guide clients through available packages, promotions, and upgrades
- Resolve queries and ensure customer satisfaction throughout the booking process
- Upsell services when appropriate to enhance the overall customer experience
- Maintain accurate records of customer interactions and transactions
- Fluent in German (C1+) and proficient in English (B2+)
- Experience in a
- focused environment - Excellent communication and persuasion skills
- Ability to work independently
- Eu Passport or valid work permit ( No Visa provided)
- Opportunity to work from the comfort of your home (regional restrictions apply)
- Join a vibrant, international team in the travel and tourism industry
- Career development and growth in a
- established global client environment - Full training provided
Nível de experiência
Assistente- Informações detalhadas sobre a oferta de emprego
Empresa: Nexa Localização: Faro
Sagres, Faro, PortugalPublicado: 9. 7. 2025
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