German-speaking Customer Service Representative for a Banking sector in Lisbon, Portugal Lisboa

German-speaking Customer Service Representative for a Banking sector in Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

Job Title: German-speaking Customer Service Representative for a Banking Sector in Lisbon, Portugal

Client:

Nordic Jobs Worldwide

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

7d2664aefd5e

Job Views:

3

Posted:

30. 06. 2025

Expiry Date:

14. 08. 2025

Job Description:

Overview: Join a leading Wealth Management & Insurance company in Lisbon as a Customer Support Representative. Use your German language skills to provide exceptional service to customers in a multicultural environment and enjoy the vibrant lifestyle of Portugal’s capital.

About the Company: Our client is a global BPO provider specializing in customer service, sales, and technical support, with operations in over 20 countries and more than 130, 000 employees worldwide.

Responsibilities:

• Contact German-speaking clients via phone to offer insurance options.
• Provide product and service information, troubleshoot, and resolve issues.
• Ensure customer satisfaction through effective communication.
• Maintain professional relationships with customers, showing empathy and understanding.
• Record interactions in the CRM system.

Candidate Profile:

• Fluent in German (spoken and written).
• Customer service experience is a plus.
• Strong communication and
  - oriented skills.
• Ability to work independently and as part of a team.
• Proficient with CRM software and basic computer skills.
• Ability to multitask in a
  - paced environment.
• High school diploma or equivalent; degree is a plus.

Employer Offers:

• International work environment in a dynamic team.
• Ongoing support and training.
• Health insurance after 1 year.

About Lisbon: Experience Portugal’s capital, known for its rich culture, sunny climate, and high quality of life. Enjoy affordable living, delicious cuisine, and a welcoming atmosphere in this vibrant European city.

About Nordic Jobs Worldwide: A leading recruitment agency connecting Nordic-speaking talent with international opportunities, with over 5, 400 successfully placed candidates worldwide.