German-Speaking Customer Service Representative For Global Delivery Company - Lisbon Lisboa

German-Speaking Customer Service Representative For Global Delivery Company - Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Are you ready for a new challenge abroad? Excited to enjoy life under the Portuguese sun? Whether you are passionate about sales, technology, online advertising, or simply about providing excellent customer service, this is your chance to make an impact. Join one of the world’s largest package delivery companies, managing the flow of goods, funds, and information across more than 200 countries and territories.

Your responsibilities and impact will be:

• Supporting customers by phone and email regarding products, services, and complaints

• Providing accurate information and tailored solutions to ensure a great customer experience

• Handling customer inquiries with professionalism and empathy

• Maintaining a high standard of service to strengthen customer satisfaction and loyalty

Skills, qualifications, and interests you need to succeed in this role:

• Native level of German and good command of English

• Motivation and commitment to your work

• Excellent communication and listening skills

• Customer-oriented mindset and
  - solving abilities

• Proactive,
  - oriented attitude, willing to work in a multicultural environment

What’s in it for you?

• Long-term
  - term contract, renewable annually

• Full-time schedule (40h/week), Monday to Friday, between 7 AM and 10 PM, rotating shifts

• Salary options:
  • With free accommodation (shared flat, bills included): 950€ gross/month

  • Without accommodation: 1, 300–1, 400€ gross/month

• Relocation package for international candidates:
  • Reimbursement of initial flight after 9 months

  • Airport
    - up

  • Annual return flight to your home country (within the EU)

  • Help with paperwork and opening a