German-Speaking Customer Service Representative - Loures, Portugal Póvoa de Santo Adrião

Tropical Marine Centre (TMC) has been at the forefront of sustainable marine livestock supply since 1970. As a trusted trade supplier, we provide aquarium shops with
- quality marine fish, corals, and invertebrates. Our commitment to ethical sourcing,
-
-
- only collection, and
-
- class acclimation procedures ensures that every animal is delivered in optimal health.

We are looking for a German-speaking Customer Service Representative to join our team in Loures. While the primary focus will be on supporting our German-speaking customers, you will also assist other European customers as part of our international customer service and sales team.

Your responsibilities will include:

✅ Assisting customers with their orders and inquiries across Europe

✅ Providing excellent customer support via phone and email

✅ Resolving issues with professionalism and efficiency

✅ Maintaining strong relationships with our clients and partners

✅ Working closely with the global Sales team to meet financial targets in terms of sales and profitability

✅ Helping to promote sales, control costs, retain and attract new customers , and develop new business opportunities

✅ Supporting online sales activities, including capturing orders and stimulating sales through deals and online incentives

✅ Occasionally traveling to Germany and other European countries for customer visits

This role is predominantly sales and customer service focused , but we’re looking for a
- on team player who is happy to jump in and support the business wherever needed.

Fluent in German and English (spoken and written)

Experience in customer service, sales support, or client relations

Strong communication and
- solving skills

Ability to manage inquiries with a professional and
- focused approach

Willingness to travel internationally for customer visits

Attention to detail and ability to multitask

Experience in the aquarium or pet industry is a plus – but full training will be provided!

Work with a company passionate about marine life and sustainability

Be part of an international team in a growing industry

✈ Enjoy travel opportunities within Europe

Opportunity for professional growth within a dynamic organization

If you’re a customer service professional with German language skills and a passion for helping clients , we’d love to hear from you!

Interested? Apply now or reach out for more details!

Industry: Wholesale

Employment Type: Full-time