German-Speaking Customer Service Representative (Remote Portugal) Braga

Overview

• Job Title: German-Speaking Customer Service Representative (Remote Portugal)
• Location: Remote (based in mainland Portugal)
• Start Date: 7 August 2025
• Employment Type: Full-time

What Youll Do

• Handle customer inquiries via phone, email, and chat
• Provide
  - level support and
  - solving
• Maintain accurate records of customer interactions
• Collaborate with internal teams to ensure customer satisfaction

What Were Looking For

• Fluency in German (C1 minimum)
• Good command of English (B2 minimum)
• Strong communication and interpersonal skills
• EU citizenship or valid work permit for Portugal

Working Schedule

• Monday to Sunday 24/7 rotational shifts
• 2 rotative days off per week
• 1, 030 gross/month (x14 months/year)
• 80 monthly performance bonus (x11 months/year)
• Meal allowance included
• Remote work from anywhere in mainland Portugal
• Relocation support provided for candidates relocating from abroad (flights & accommodation)
• We are exceptionally offering relocation support for German and Nordic speakers who are moving to Portugal from abroad
• Already living in Portugal? We consider applications from candidates anywhere across mainland Portugal

Come build your future in Portugal while working from the comfort of your home!