German-speaking Customer Support Agent in Lisbon, Homeoffice option Lisboa

German-speaking Customer Support Agent in Lisbon, Homeoffice option
Lisboa
Lisboa, Lisboa, Portugal

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German-speaking Customer Support Agent in Lisbon, Homeoffice option, Lisbon

Client: Nordic Jobs Worldwide

Location: Lisbon, Portugal

Job Category: Other

EU work permit required: Yes

Job Reference: 5892e0bd8f1a

Job Views: 3

Posted: 02. 05. 2025

Expiry Date: 16. 06. 2025

Job Description:

About the Company: Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9, 000 employees from 82 nationalities, they provide services in 35 languages for 64 markets. They have been recognized multiple times as one of the best companies to work for in Portugal.

What will you do?

• Address and resolve inbound customer support inquiries;
• Provide professional customer service via email, chat, and phone;
• Collaborate with internal teams to resolve customer issues;
• Ensure timely resolution of inquiries from the customer's perspective;
• Contribute to a knowledge base of solutions;
• Identify opportunities to improve products and customer experience.

Candidate Profile:

• Proficient in German (C2 or native);
• Upper intermediate English (B1);
• Service-oriented mindset;
• Ability to prioritize and manage tasks in a
  - paced environment.

Employer offers:

• Opportunities in a leading multinational company;
• Collaboration with industry leaders;
• Stable employment and career growth;
• Health insurance from day one;
• Possibility to live in
  - provided apartments;
• Annual return flights within Europe;
• Free Portuguese courses, sports activities, and events.

Why Lisbon?

Lisbon, Portugal's capital, offers a vibrant cultural scene, beautiful architecture, warm climate, and a relaxed lifestyle. It's a popular destination for travelers seeking sun, nightlife, shopping, and cultural experiences.

About Multilingual Jobs Worldwide:

We are a leading recruitment agency connecting multilingual talent with exciting international opportunities. Over the past two years, we've helped over 1200 candidates find their dream jobs across 28 countries.