German-Speaking Customer Support Agent w/ Relocation Support Urgent Hire! Braga

Overview

Location: Porto, Portugal

Employment Type: Full-time

Language Requirements: Native or Fluent German + Fluent English

Position: Customer Support Agent – German Market

Description: Are you fluent in German and English, and ready to start an exciting career in a supportive and dynamic environment? We are urgently hiring Customer Support Agents to join a
- performing team in the airline industry. Based in Porto, Portugal, this role offers excellent relocation support and opportunities for growth.

Responsibilities

• Assist customers with inquiries related to airline services via phone, email, and chat.
• Provide professional, empathetic, and effective solutions to customer concerns.
• Resolve issues efficiently while maintaining high service quality standards.
• Collaborate with a global team to deliver an outstanding customer experience.

Qualifications

• Native or fluent German speaker with fluent English (written and spoken).
• Proven experience in customer service (preferred).
• A proactive,
  - solving mindset with strong interpersonal skills.
• Basic computer proficiency; ECDL certification is a plus.
• Flexible schedule, willing to work shifts from Monday to Sunday.

Why You’ll Love It Here

• Relocation Package: Includes flight tickets and three weeks of accommodation to help you settle in Porto.
• Career Growth: Opportunities to advance within the company.
• Comprehensive Training: Full onboarding to prepare you for success in the role.
• Benefits: Health insurance after six months,
  - based bonuses, discounts, gym memberships, and more.

Application notice: This is an urgent opportunity—apply now. Upload your CV in English to start your journey in Porto.