German-speaking Customer Support (Remote from Portugal - BONUS) Coimbra

German-speaking Customer Support (Remote from Portugal - BONUS)
Coimbra
Coimbra, Coimbra District, Portugal

German-speaking Customer Support (Remote from Portugal - BONUS)

Welcome Bonus of 2, 000 Offered!

Job Title: German-Speaking Customer Excellence Representative

Location: Remote (Based in Northern Portugal)

Start Date: ASAP

Job Description: Are you passionate about providing exceptional customer service and have a knack for sales? We are seeking a motivated German-speaking Customer Excellence Representative to join our team. In this role, you will be the first point of contact for our German-speaking clients, delivering excellent support and ensuring that each customer's experience is smooth and memorable. This is a fantastic opportunity to work remotely from Northern Portugal while being part of an exciting and growing team.

Key Responsibilities:

• Provide outstanding customer support in German via phone, email, or chat.
• Offer detailed product and service information to meet customer needs.
• Professionally handle customer inquiries, complaints, and concerns.
• Ensure high levels of customer satisfaction at all times.

What We Offer:

• Rotating shifts, 5 days a week
• Meal allowance
• Health insurance
• A dynamic and supportive work environment
• The flexibility to work remotely and maintain a healthy
  - life balance

Who We're Looking For:

• Fluency in German (written and spoken)
• Intermediate English (written and spoken)
• Sales experience is required
• Excellent communication skills and
  - solving abilities
• Ability to work in a rotating shift schedule
• Must be based in Northern Portugal

If you're excited about joining a team that values customer excellence and offers great benefits, we'd love to hear from you! For more details, please contact leslie. marquis@cbtalents. org.

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industries: Information Services