German-speaking Customer Support Representative Porto

German-speaking Customer Support Representative
Porto
Porto, Porto District, Portugal

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German-speaking Customer Support Representative, Porto

Client:

Cross Border Talents

Location:

Porto, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

8fd5a35c42e0

Job Views:

Posted:

Expiry Date:

28. 05. 2025

Job Description:

German-speaking Customer Support Representative (Remote Based in Porto, Portugal)

Location: Remote (Must be based in Porto, Portugal)

Job Type: Full-time

Language Requirements: German (Fluent), English (B2+)

Salary: Competitive with benefits

Start Date: ASAP

About the Role:

We are looking for a German-speaking Customer Support Representative to join our team remotely from Porto, Portugal. In this role, you will assist customers by providing excellent support via phone, email, and chat, ensuring a
- quality customer experience.

Responsibilities:

1. Provide
   - notch customer service to German-speaking customers.
2. Respond to inquiries via phone, email, and chat efficiently and professionally.
3. Troubleshoot issues and provide solutions to customer concerns.
4. Maintain accurate records of customer interactions.
5. Collaborate with internal teams to escalate and resolve complex issues.

Requirements:

1. Fluent in German (written and spoken).
2. B2 level or higher in English for internal communication.
3. Must be based in Porto, Portugal.
4. Previous experience in customer service is a plus but not mandatory.
5. Strong
   - solving skills and a
   - focused mindset.
6. Ability to work independently in a remote environment.

Ready to join? Apply now and become part of a dynamic and international team!