German speaking Customer Support Specialist Lisboa

German speaking Customer Support Specialist

Lisbon, Portugal | On-site | Full-time

Join a leading multinational tech company and support premium customers of a global streaming platform. If you're fluent in German and passionate about delivering
- class service, this role offers an international career opportunity in sunny Lisbon.

What You'll Do

• Support premium members via phone, email, and chat
• Troubleshoot issues and provide effective solutions
• Escalate complex cases when needed
• Collaborate with specialists to resolve tickets
• Document cases, flag bugs, and share insights with the engineering team

What We're Looking For

• Fluent German (C1+) + Good English (B2+)
• Excellent communication skills clear and
  - friendly
• Calm, resourceful, and able to handle challenges with ease
• Independent worker, but a strong team player too

What You'll Get

• Competitive salary + yearly performance bonus
• Private health insurance & meal allowance
• Transportation allowance
• Relocation support + help finding accommodation
• Career growth tools & ongoing training
• Dynamic, international team environment
• Lisbon lifestyle work where others vacation

Ready to elevate the customer experience for a global brand? Apply now and make Lisbon your next career destination!