German-Speaking Medical Customer Service In Lisbon Lisboa

German-Speaking Medical Customer Service In Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Are you passionate about medicine and want to support the lives of people managing diabetes? - Join a leading medical device company in vibrant Lisbon! Your responsibilities and impact as a Customer Service Specialist will be:

• Taking care of inquiries from customers

• From responding to inbound calls, being responsible for orders, coordinating product shipment to customers

• Providing support and direction to customers, resolve their issues in a timely and empathetic manner

• Compliance with product utilization

Skills, experiences and interests you need to succeed in this role:

• A native level of German and a good level of English

• Enthusiasm about medicine and affinity for providing help

• Knowledge of the value and impact that a good customer experience can create

• Being an attentive listener, comfortable and skillful at communicating with people

• Being energetic, innovative, and working proactively at a fast pace

• Excitement about intercultural communication and the expatriate lifestyle

• Living in or willing to relocate to Portugal for an international career and life experience

• Having a valid Portuguese work permit (required)

What's in it for you:

• Type of contract: yearly or 12-month contract, renewable

• Working hours: full time (40h/week) on rotating shifts (night shifts included, schedule 24/7)

• 1 month Training + 3 months Nesting at the office, after that full
  - option

• Salary conditions – 2 options:

• Including free accommodation (shared flat, all bills included): 1. 230€ gross/month

• Excluding accommodation: 1. 612€ gross/month

• For international candidates:

• Reimbursement of your initial flight expenses

• Airport pick up

• Help with paperwork, opening