German-speaking Medical Customer Service in Lisbon

German-speaking Medical Customer Service in Lisbon

Are you passionate about medicine and want to support the lives of people managing diabetes? Join a leading medical device company in vibrant Lisbon!

Responsibilities

• Take care of inquiries from customers.
• Respond to inbound calls, handle orders, and coordinate product shipment to customers.
• Provide support and direction to customers, resolving their issues timely and empathetically.
• Maintain compliance with product utilization guidelines.

Qualifications

• Native level German and good level English.
• Enthusiasm for medicine and affinity for providing help.
• Knowledge of the value and impact of a good customer experience.
• Attentive listening skills; comfortable and skillful at communicating with people.
• Energetic, innovative, and proactive, working at a fast pace.
• Excitement about intercultural communication and expatriate lifestyle.
• Living in or willing to relocate to Portugal for an international career.
• Valid Portuguese work permit (required).

Benefits / What’s in it for you

• Type of contract: yearly (12‑month) contract, renewable.
• Working hours: full time (40 h/week) on rotating shifts (night shifts included, schedule 24/7). 1 month training + 3 months nesting at the office; thereafter full remote option.
• Salary: 230 € gross/month including free accommodation (shared flat, all bills included). International candidates receive reimbursement of initial flight expenses, airport pick‑up, help with paperwork, opening bank account, etc. ; free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
• Career opportunities and professional development.

Your Future Company

Located in Lisbon, the company takes care of your career development, language skills, accommodation, and social integration. It is a multinational organization recognized as one of the best sales and customer service solutions providers worldwide. Join a team with talents from more than 80 nationalities.

What to expect from living in Lisbon

• A colorful city view and a rich cultural history.
• Pros of living in a European capital on a budget.
• Delicious Portuguese cuisine and famous café culture.
• Friendly people, good vibes, and a happy‑go‑lucky urban life.
• Warm climate all year and a sunny beach life next to the Atlantic.
• A large English‑speaking local community and international environment.