German-speaking Mobility Support Consultant

German-Speaking Mobility Support Consultant (Remote in Portugal)

Introduction

We are seeking a German-speaking Mobility Support Consultant to join a fully remote team based in Portugal. You will support German-speaking customers with relocation, travel and
- related processes, ensuring smooth coordination and excellent service all from the comfort of your home in Portugal.

What the job is about

In this role you will:

• Assist German-speaking customers with mobility questions including relocation steps, travel coordination, documentation and logistics.
• Provide clear guidance, resolve queries and ensure every customer receives accurate, timely support.
• Manage cases via phone, email and ticketing systems, escalating complex issues when needed.
• Coordinate with internal teams such as operations, HR, logistics and compliance to ensure seamless handling of each case.
• Track all requests, document progress and follow through until resolution.
• Work 100% remotely within Portugal, staying connected with your multilingual team through digital tools.

Requirements

You should bring:

• Fluency in German (C1+) and strong English communication skills.
• Excellent organisational skills,
  - solving ability and
  - focused mindset.
• Comfort working remotely, using digital platforms and managing multiple tasks.
• Previous experience in mobility, relocation, travel coordination, logistics or customer service is an advantage but not required.
• Residence in Portugal and eligibility to work remotely within the country.

What we offer

• A
  - time, remote-from-Portugal position with stable working structure.
• Competitive salary and benefits package.
• Remote onboarding and continuous training on mobility processes.
• Career development opportunities within mobility, operations or international support.
• A supportive, multicultural team where your German language skills are valued every day.

If you're ready to use your German skills in a fully remote role supporting global mobility operations all while living anywhere in Portugal wed love to hear from you.