German Speaking Quality Analyst

German-Speaking Quality Analyst Lisbon, Portugal

Are you a German speaker with an eye for detail and passion for improvement?

Join an international company in Lisbon and take part in shaping a
- quality customer experience programme.

Your mission

• Monitor and evaluate customer interactions.
• Identify gaps and provide constructive feedback.
• Develop improvement plans with team leaders.
• Prepare and analyse reports to track performance trends.
• Support training and calibration sessions for QA teams.

Requirements

• Native/fluent German + good English (B2+).
• Experience in Quality or Customer Service (at least 1 year).
• Excellent communication and analytical skills.
• Proactive, organised and
  - driven.
• Eligible to work in the EU.

Benefits

• Attractive salary & full relocation support (flight + accommodation).
• Private health insurance & paid training.
• Meal and transport allowance.
• Modern office and international work culture.
• Opportunities for growth and development.

Apply now via Kats Recruitment your next career chapter starts in Lisbon!