German-Speaking Senior Business Travel Consultant – Remote In Portugal Faro

German-Speaking Senior Business Travel Consultant – Remote In Portugal
Faro
Faro, Faro District, Portugal

Workster is partnering with a leading company in the field of business travel management, corporate cards, and expense solutions to recruit a Senior Business Travel Consultant to join their Portugal-based team. In this role, you will support corporate clients by organizing their travel arrangements – including bookings for flights, hotels, rail, and other travel services. You’ll ensure a seamless travel experience, assist with
- service tools, and ensure compliance with company and customer travel policies. Work Model:

Full-time – fully remote anywhere in Portugal or hybrid from Lisbon. Your Responsibilities:

Provide customer service to corporate clients via phone, email, and chat
Assess customer needs and travel preferences efficiently
Manage complex bookings:

flights, trains, hotels, rental cars, etc. Assist with
- service platforms and travel apps
Ensure compliance with SLAs and quality standards
Follow global travel and compliance policies
Share feedback on service improvements and internal processes
Participate in team meetings and discussions on travel industry trends
Meet attendance and performance targets
Your Profile:

German level C1 (spoken and written)Minimum 5 years of experience in business travel consulting (including flights, trains, hotels)At least 3 years of experience working with a GDS system (e. G. , Sabre, Amadeus, Galileo) – mandatory
Previous experience in customer service or contact center is a plus
Confident with tools like Gmail, Zendesk, Slack, and Salesforce
Willingness to work shifts (Monday–Sunday, between 7:

00 and 23:

00)Strong multitasking,
- solving, and organizational skills
Professional and empathetic communication style
Additional language skills (e. G. , French, Italian, Spanish) are an asset
The Offer:

Competitive salary based on experience and qualifications
Flexible working model – fully remote from Portugal or hybrid in Lisbon
Comprehensive health, dental, and vision insurance
Paid parental and bereavement leave
Commuting support
Mental health programs
Internet allowance for home office
Onboarding, training, and career development opportunities
Application Process:

Introductory phone interview with a Workster recruiter
GDS test (in English, online)Interview with HR from the partner company
Final interview with the client
Ready to start an international career from Portugal? Send your English CV to paula. skalecka@workster. jobs or apply directly via Linked
In. Join a multicultural team and shape the future of customer experience in business travel!