German-Speaking Traveler Advisor in Lisbon Lisboa

Your responsibilities and impact as a Customer Service Agent in the travel industry will be:

• Booking management (altering, cancelling or creating new reservations) via phone, email and chat
• Assisting clients via inbound calls in the
  - sales process by answering inquiries regarding the reservations and attending potential requests
• Managing the reservations
  - office (ticket issuing, modification and cancellation of reservations)

Skills, qualifications and interests you need to succeed in this role:

• A native level of German and a good level of English
• Enthusiasm about travelling and tourism industry
• Knowledge of the value and impact that a good customer experience can create, being an attentive listener, comfortable and skilful at communicating with people
• Being energetic, innovative and working proactively at a fast pace
• Excitement about intercultural communication and the expatriate lifestyle
• Living in or willing to relocate to Lisbon, for an international career and life experience
• Having a valid Portuguese work permit (required).

What’s in it for you?

• Salary of €1235 per month (x14 per year) + €150 bonus/month
• €6 meal voucher per work‑day
• Full time job (40h/week), Monday‑Sunday (Rotative shifts Mon‑Sun; 8 AM – 10 PM)
• A stable job and opportunities to grow within the company
• 12‑month contract from the first day of training (training is paid 100%)
• Financial help for relocating candidates
• A family‑style working environment, while benefiting from an international and multicultural company
• Opportunity to work for leading companies in the market
• Private health insurance from the beginning
• 30 days of probation period

Your Future Company:

This fast‑growing multinational company has more than 50, 000 employees helping over 500 globally acknowledged brands to provide a first‑rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Lisbon.

What should you expect from living in Lisbon?

• A colourful city view and a rich cultural history
• Pros of living in a European capital on a budget
• Delicious Portuguese cuisine and famous cafe culture
• Friendly people, good vibes and a happy‑go‑lucky urban life
• Warm climate all year and a sunny beach life next to the Atlantic
• A large English‑speaking local community and international environment