German Team Leader - Remote

German Team Leader - Remote
Viseu
Viseu, Viseu District, Portugal

Detalhe da Oferta:

Exciting Opportunity Alert!

Are you ready to spice up your career with a new opportunity? We're on the lookout for an experienced Customer Service and Sales/Retention Team Leader, with sales superpowers and a flawless command of German and English to join our fantastic team.

Daily tasks

• Management, support, organization and further development of the assigned team;
  
  
  
  
• Management of approximately 10 to 20 employees;
  
  
  
  
• Constant monitoring of team performance and achievement of annual objectives;
  
  
  
  
• Regular coaching / feedback of individual team members (motivation training) and guarantee of employee process
  - how;
  
  
  
  
• Discussions on performance and objectives with each employee;
  
  
  
  
• Guaranteequality and quantity standards within the team;
  
  
  
  
• HR Responsibilities time and Absence management, involvement in recruiting process.

Requirements

Fluent German and English (mandatory).

At least 1 year of experience in team management and in a call center(mandatory)

A strong service mentality and customer orientation Sales oriented

Excellent knowledge of PC- / MS-Office

Great motivation and determination

Strong initiative and implementation

Enthusiasm, team player and positive mindset

What we offer you

Direct and permanent contract with the client.

Base salary Meal Allowance

Language Bonus

Performance bonus

Attendance bonus

Flex-ben

Training with a fixed performance bonus

All equipment given

Health insurance with the 4th month of contract

Hybrid or 100% remote!!!

Schedule Monday to Friday (Rotative 8H shifts, between 7am to 6pm)

Entry date immediate!

Candidate-se aqui