German Team Manager for a world's leading insurance broker - Lisbon, Portugal Lisboa

German Team Manager for a world's leading insurance broker - Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

German Team Manager for a world's leading insurance broker - Lisbon, Portugal

Join us to apply for the German Team Manager role at Foundever in Lisbon, Portugal.

We are seeking a talented and accomplished German Team Manager responsible for supervising a team to meet or exceed client and corporate goals, coaching and motivating advisors by providing necessary skills and knowledge.

Our client is a global leader in insurance broking and risk management, offering comprehensive solutions at various levels.

As a Team Manager, your daily responsibilities will include:

1. Managing absenteeism and attrition through continuous review and proactive measures, ensuring completion of return to work and exit interviews.
2. Monitoring team performance against KPIs, implementing corrective actions and performance management strategies.
3. Conducting quarterly performance reviews and monthly 1:1 meetings with Advisors, aligning objectives with business KPIs.
4. Recognizing and rewarding outstanding team achievements in line with company values.
5. Providing clear guidance to ensure achievement of key performance metrics.
6. Promoting open communication and feedback within the team.
7. Fostering a team environment where employees are committed, loyal, and proud to work.
8. Coaching and developing Advisors, offering growth and career development opportunities.
9. Monitoring Advisor interactions for compliance and performance standards.
10. Communicating client or campaign issues promptly to the Operations Manager.
11. Implementing actions to improve client satisfaction scores.
12. Training team members and new hires on procedures and compliance requirements.

To succeed, you need:

• Proficiency in German (C2 level)
• Proficiency in English (C1 level or higher)
• Strong training, mentoring, and leadership skills
• Excellent communication skills, both verbal and written
• Good numeric and reasoning skills
• Effective time management and organization skills
• EU citizenship or valid work permit for Portugal
• Willingness to relocate to Lisbon or be a local candidate
• Availability to work at Sete Rios site (mandatory)

Knowledge and abilities include:

• People-oriented approach
• Sales skills
• Experience with policy work
• Early adoption of technology
• Dependability and reliability
• Positive interaction with staff at all levels

Education and experience required:

• Bachelor’s degree or equivalent work experience
• Intermediate proficiency in Word and Excel

Benefits include:

• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare and dental insurance (after six months)
• Growth opportunities and development programs
• Engaging company initiatives and wellness programs
• Job stability and skill development
• Excellent work culture

Join us at Foundever to enhance your career and quality of life. Apply today!