Global Benefits Manager Lisboa

Global Benefits Manager

Join to apply for the Global Benefits Manager role at Boston Consulting Group (BCG)

Locations: London | Lisbon

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Global Benefits Manager, you will support the delivery and continuous improvement of BCG’s employee benefits programs across the world. This role focuses on the operational and analytical aspects of Health, Life, Disability, and Business Travel Accident benefits. You will play a key role in ensuring plan effectiveness, compliance, and value, while contributing to the Global Benefits Centre of Expertise (COE)'s strategy through data analysis, stakeholder collaboration, and process enhancement.

You will work closely with other members of the COE, and collaborate with BCG HR, Finance, Procurement teams, and external vendors to ensure delivery of compliant, cost‑effective, and employee‑centric benefits solutions.

Key Responsibilities

• Support the ongoing management and periodic review of insured benefits programs (e. g. , Healthcare, Life, Disability, Business Travel Accident, AD&D, Retirement, Work‑Life Harmony).
• Conduct benefit plan benchmarking and analysis to ensure alignment with BCG’s talent and business needs.
• Assist in reviewing insurance contracts and benefit plan documents with a focus on cost effectiveness, risk mitigation, and employee value.
• Collaborate with brokers and insurers during insurance renewals, ensuring accurate data is provided and analyzed to support decision‑making.
• Monitor claims trends using insured data and ICD coding to generate actionable insights for health and wellbeing strategies.
• Ensure timely and high‑quality support during renewals and procurement processes.
• Act as a knowledgeable partner to local and regional HR and Finance teams, providing guidance on plan administration, costs, and processes.
• Support global and regional COE initiatives by contributing technical and analytical input on regional benefits matters.
• Support the use and optimisation of the My
  Benefits platform, working with COE team members focused on technology and enablement to drive user engagement and operational efficiency.
• Contribute to content updates, functionality testing, and feedback loops to continuously improve the digital benefits experience.
• Identify opportunities to streamline benefits processes and standardise documentation across countries.
• Help ensure compliance with global governance and local regulatory requirements across benefits programs.

Skills And Competencies

Aligned with the MSD1 BST Core Competencies, successful candidates will demonstrate:

Technical & Functional Expertise

• Strong knowledge of insured employee benefits programs (e. g. , Healthcare, Life, Disability, Business Travel Accident, AD&D) and insurance fundamentals.
• Experience with plan documents, vendor communications, and data analysis.
• Ability to apply and share policies to mitigate risk and enhance plan value.

Problem Solving & Insight

• Structured and analytical thinking with the ability to identify trends and translate data into insights.
• Proactively identifies practical solutions and addresses challenges with sound judgement.

Effectiveness & Value Creation

• Demonstrates ownership of deliverables and effectively manages timelines and priorities.
• Delivers high‑quality outputs that reflect attention to detail and business impact awareness.

Communication, Presence & Influence

• Strong written and verbal communication; able to explain technical content clearly.
• Adapts tone and messaging based on audience; contributes to discussions and team meetings confidently.

Teaming & Collaboration

• Builds effective working relationships across functions and geographies.
• Shows adaptability and consideration of impact on others; willing to step in and support team needs.

People Development & Leadership

• Provides support and guidance to local HR contacts; shares expertise to build capability in others.
• Actively seeks feedback to improve own performance and supports a culture of learning.

Role Model

• Demonstrates integrity, confidentiality, and respect in all interactions.
• Contributes to an inclusive work environment and embodies BCG’s values and culture.

What You'll Bring

• 6+ years of relevant experience in benefits management, broking, or consulting, ideally in a multinational or matrixed environment.
• Working knowledge of employee benefits regulations and insurance market practices across the world.
• Experience with data analysis and reporting in Excel; comfortable in presenting findings in Power
  Point.
• Exposure to digital benefits platforms and an interest in technology‑enabled solutions.
• Proficiency in a second language is a plus.

Who You'll Work With

• The Global Benefits COE team to support more senior COE team members, contribute insights and drive shared goals.
• Benefits brokers and vendors to coordinate plan updates and issue resolution.
• Global, regional, and local HR and Finance teams on implementation and problem‑solving.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Human Resources

Industries

Business Consulting and Services

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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