Global HR Business Partner - Airline & Airport Operations

Global HR Business Partner – Airline & Airport Operations

Summary of the role

Join Air
Ops (AOP), a global business unit with over 2, 000 employees across multiple regions, dedicated to designing and delivering integrated solutions for airports, airlines and ground handlers worldwide. As part of the People & Culture (P&C) team, you’ll support the AOP Business Line and its leadership community through strategic and day‑to‑day people initiatives. This role offers the opportunity to work across geographies, collaborate with local and regional teams, and contribute to shaping a welcoming and inclusive workplace. Uniquely, the position will offer the incumbent an opportunity to work not just with one area of the Air
Ops business, but transversally across different functions and with different business leaders.

In this role you’ll

• Be the main contact for the AOP leadership team on all People & Culture matters, building trusted relationships and offering guidance aligned with business goals.
• Support organisational planning and transitions, including department changes, communication strategies, retention plans, M&A integrations and labour implications, in collaboration with the Global Head of P&C BP AOP.
• Coordinate recruitment approvals, mobility actions and reporting, ensuring alignment with financial and operational needs inside the wider TRU organisation.
• Identify and support training and development needs and contribute to global initiatives such as Talent Reviews, Salary Reviews and system updates.
• Collaborate with Co
  Es and local People teams, sharing updates, gathering feedback and aligning site‑level and business‑unit priorities.

About The Ideal Candidate

• Experience in business partnering across multiple geographies and functions.
• Strong understanding of balancing the needs of the business with the broader People strategy.
• Ability to build relationships and communicate effectively with diverse teams.
• Familiarity with organisational change, talent development and HR data analysis.
• Comfortable working in a matrixed and multicultural environment.
• Proficient in English; additional languages are welcome.
• Based in Lisbon – open to sponsorship of visa and relocation.

What We Can Offer You

• A complete rewards offer – Amadeus provides attractive remuneration packages covering all essential components of a competitive reward offer.
• A truly global DNA – Everything at Amadeus is global, from our people to our business, translating into our footprint, processes and culture.
• Great opportunities to learn – Learning happens all the time and in many ways at Amadeus, through on‑the‑job training, formal learning activities and day‑to‑day interactions with colleagues.
• A caring environment – Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life.
• A flexible working model – We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community – We are committed to leveraging our uniquely diverse population to drive innovation, creativity and collaboration across our organisation.
• A reliable company – Trust and reliability are fundamental values that drive our actions and shape long‑lasting relationships with our customers, partners and employees.
• A critical mission and purpose – At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds and being a role model for an inclusive employee experience.

Amadeus is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.