Global It Infrastructure Service Owner Madeira

Global It Infrastructure Service Owner
Madeira
Madeira, Portugal

Job description:

We are seeking a skilled and strategic Global Infrastructure Service Owner and Solution Architect (d/m/f) to lead the design, governance, and lifecycle management of our global Open
Shift Container platforms and
- scale virtualization environments. This role is pivotal in steering and managing an external service provider responsible for the
-
- day operations, ensuring alignment with business goals, SLAs, and compliance standards:

• Act as the primary owner of Open
  Shift and VMWare virtualization infrastructure services globally
• Define and maintain service strategy, architecture, and lifecycle in alignment with enterprise IT, local Operation IT teams and business objectives
• Establish and monitor SLAs, KPIs, and OLAs with external partners to ensure high availability, performance, and compliance
• Lead service reviews, audits, and continuous improvement initiatives with the external provider
• Drive incident and problem management escalations, root cause analysis, and resolution planning
• Collaborate with cybersecurity teams to implement security controls, patching, and vulnerability management
• Design and evolve scalable, secure, and resilient Open
  Shift container platforms and virtualization environments (e. G. , VMware, Hyper-V, KVM)
• Contribute to budget planning, cost optimization, and capacity forecasting for infrastructure services

Profile description:

• Bachelor's or Master's degree in Computer Science, Information Technology, or related field
• Minimum 5+ years of experience in IT infrastructure, with at least 3 years in a service ownership or architecture role. Profound understanding of IT infrastructure core technologies, e. G. storage, backup, networking
• Deep expertise in Open
  Shift/Kubernetes, container orchestration, and virtualization platforms (e. G. , VMware v
  Sphere, Red Hat Virtualization)
• Proven experience managing external service providers in a global enterprise environment
• Understanding of ITIL, Dev
  Ops, and Agile methodologies
• Project management skills for Network & Datacenter design/built projects
• Excellent communication, negotiation, and stakeholder management skills
• Ability of working in globally distributed matrix organizations

In order to facilitate our recruitment process and ensure a comprehensive evaluation of your qualifications, we kindly request you to provide us with

an English version of your CV

.

We offer:

• Flexible working hours and hybrid work
• Training opportunities & structured onboarding and development planning
• Opportunity for coaching, mentoring and networking
• Meal allowance
• Health insurance

ams OSRAM is an Equal Employment Opportunity Employer. Diversity, equity and inclusion is strongly established in our corporate culture and we firmly believe it makes us more successful as a company. All qualified applications will receive consideration for employment regardless of ethnic, national or social origin, gender, gender identity, sexual orientation, color, religion, age, physical and mental abilities.

Daria Berezova

DARIA. -OSRAM. COM