Greek Speaking Customer Service Representative Role Porto

Greek Speaking Customer Service Representative Role
Porto
Porto, Porto District, Portugal

Job Description:

Greek-speaking customer service roles are available in Porto, Portugal, where you will be working with a global beauty company.

This dynamic position offers the opportunity to interact with customers, provide product and
- related advice, and handle complaints effectively.

The ideal candidate will have proficient Greek language skills, a willingness to relocate to Porto, and an interest in
- facing roles within the beauty industry.

Key Responsibilities:

• Customer Support:
  
  Manage customer inquiries via live chat, phone, email, webforms, or social media interactions.
• Complaint Resolution:
  
  Handle customer complaints, offering precise solutions and ensuring satisfaction.
• Product and Beauty Consultation:
  
  Provide advice on beauty products, care routines, and alternatives, addressing customer queries efficiently.
• E-Commerce Assistance:
  
  Answer questions regarding returns, deliveries, refunds, and other
  - commerce matters.
• Data Protection:
  
  Address GDPR-related inquiries, handle newsletter unsubscriptions, and manage potential data breaches.
• Health Reports:
  
  Register and report
  - related conditions that customers may bring up.

Accommodation Option (if selected):

• Company-provided housing is available for employees.
• Apartment amenities include kitchen, TV, and internet access.
• All utilities are included, and bedding and towels are provided upon arrival.

Ideal Candidate:

• Proficient in Greek.
• Willing and able to relocate to Porto.
• Interested in
  - facing roles within the beauty industry.