Groups & Events Coordinator Porto

Groups & Events Coordinator
Porto
Porto, Porto District, Portugal

About the company

YOTEL is strengthening its commercial team with the addition of a Groups & Events Coordinator. Our mission is to deliver an exceptional experience to every client, ensuring seamless communication, attention to detail, and outstanding service. We are looking for dedicated individuals who share our passion for hospitality, teamwork, and creating positive experiences every day.

About the job

The Groups & Events Coordinator will play a key role in supporting YOTEL’s sales and revenue strategy by managing group inquiries and bookings with efficiency and precision. Acting as the main point of contact between clients, operations, and the commercial team, this role ensures a seamless guest experience from first contact to
- stay while actively contributing to the hotel’s revenue growth and upholding YOTEL’s brand standards.

Main Responsibilities

• Manage the full cycle of group requests: proposals, negotiations, contracting, and confirmations.
• Coordinate with operations teams (Front Office, Housekeeping, F&B) to guarantee flawless execution of group stays and events.
• Maintain accurate and
  -
  - date records of group bookings in hotel systems (PMS/CRM).
• Collaborate closely with the Revenue team to support forecasting, reporting, and performance tracking.
• Provide administrative support to the Sales team, including reporting and
  - up of leads.
• Monitor group
  - up, ensuring targets are met and opportunities maximized.
• Represent YOTEL brand values and service standards in all client interactions.

Key Requirements

• Preferably a minimum of 1 year of previous experience in hotel sales, reservations, or event coordination.
• Strong written and verbal communication skills, with the ability to negotiate effectively.
• Highly organized and
  - oriented.
• Proficiency in hotel systems (Opera) and MS Office.
• Customer-focused mindset with a proactive and
  - driven approach.
• Fluency in English (written and spoken); knowledge of additional languages is a plus.

What We Offer

• Competitive salary package, aligned with experience and performance.
• Attractive discounts on F&B and stays across the global YOTEL network.
• Dynamic and supportive team culture.

If you identify with this profile, we look forward to receiving your CV!