Groups Coordinator - ME Lisbon - () Lisboa

Groups Coordinator - ME Lisbon - ()
Lisboa
Lisboa, Lisboa, Portugal

Empresas: Meliá Hotels International

ME Lisbon is part of the prestigious Meliá Hotels International group. As a 5-star hotel, it blends luxury, contemporary design, and personalized experiences. Located in the heart of Lisbon, ME Lisbon stands out for its excellence in service, innovation, and attention to detail—offering guests truly unique and memorable moments.

Mission: Support the Commercial Team in developing and executing the MICE segment strategy for hotels in the area. Ensure the achievement of sales targets for rooms, meeting spaces, and
- related services by managing group quotations and coordinating with internal teams to deliver outstanding service and maximize revenue.

What will you have to do?

• Prepare and manage group quotations, including meeting spaces and related services, ensuring alignment with business strategy and revenue goals.
• Negotiate with clients to optimize group revenue across rooms, F&B, banqueting, and other MICE-related services.
• Ensure accurate and timely use of the system for managing group business and maintaining updated records.
• Coordinate with hotel operations teams to ensure smooth execution of contracted groups, including site inspections and service handovers.
• Monitor and apply MICE pricing and segmentation strategies in collaboration with Sales and Revenue teams.
• Manage requests from online MICE channels, ensuring prompt and professional responses.

What are we looking for?

• Minimum of 3 years’ experience in group sales or MICE coordination within the hospitality industry.
• Strong negotiation and client relationship skills.
• Excellent organizational and time management abilities.
• Proficiency in hotel management systems and Microsoft Office.
• Fluency in Portuguese and English; a third language is a plus.
• Ability to work collaboratively across departments and deliver
  - impact results.