Growth Operations Manager (m / f / d) Lisboa

Growth Operations Manager (m / f / d)
Lisboa
Lisboa, Lisboa, Portugal

Location

Hybrid in Lisbon (minimum of 2 days a week from the office)

SHAPE THE FUTURE OF PRIVACY WITH USERCENTRICS

Usercentrics is a global leader in data privacy and
- led marketing solutions. We believe there is no need for a
- off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between
- driven business and
- led marketing for every size of enterprise. Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance.

As our Growth Operations Manager, you will be the operational backbone of the Growth team, ensuring efficiency, transparency, and alignment across initiatives. You will establish and maintain processes, documentation standards, and team rhythms while driving OKR execution and
- departmental collaboration. This role is ideal for someone who thrives in a
- paced,
- functional environment and enjoys building structure that enables
- performing teams to scale effectively.

Your Tasks

• Process & Workflow Optimization: Design, implement, and refine
  - functional workflows to ensure smooth collaboration between Growth, Product, Marketing, Sales, and Data teams.
• Documentation Culture & Structure: Establish and curate a documentation framework to standardize knowledge sharing, ensuring transparency and accessibility.
• Team Rhythms & Engagement: Own the Growth department’s operational cadence, including meeting structures,
  - making frameworks, and rules of engagement.
• OKR Management & Alignment: Drive the Growth team’s OKR processes, ensuring alignment with
  - wide objectives and transparent tracking of progress.
• KPI Transparency & Reporting: Define, establish, and maintain clear visibility into the team’s key performance indicators, enabling
  - driven
  - making.
• Strategic Growth Enablement: Implement scalable operational structures to support experimentation, learning loops, and
  - functional collaboration.
• Tools Portfolio Management: Curate and manage the Growth team’s tool stack, ensuring efficiency, integration, and alignment with team needs and objectives.
• Tracking & Measurement Enablement: Drive the implementation and upkeep of tracking and measurement frameworks across tools such as Amplitude and Power BI. Project manage implementation initiatives, ensure workbooks are up to date,
  - documented, and shared transparently across the team.

You Bring

• 3+ years of experience in Growth Operations, Business Operations, Program Management, or a similar role in a B2B Saa
  S or tech environment.
• Strong ability to structure and streamline complex processes to improve team efficiency.
• Experience with OKR planning and execution in
  - growth environments.
• Excellent communication and stakeholder management skills, with the ability to influence without direct authority.
• Proficiency in data visualization and reporting tools (e. g. , Power
  Bi, Amplitude, Confluence, or similar documentation platforms).
• A passion for driving operational excellence and fostering a transparent,
  - performance team culture.

Why join Usercentrics?

• Joining Usercentrics means becoming part of a
  - growing, diverse and international team of tech enthusiasts and
  - minded who build our success story together.
• Company culture is important to us - we strive to continuously develop a positive, vibrant and inspiring environment that enables everyone to thrive both personally and professionally.
• Get involved! We have plenty of initiatives and love to see people from all departments enthusiastically participating and shaping our future together in different
  - department projects.
• Your
  - life balance is important to us too - we offer flexible working hours, hybrid working and the possibility of workcations (in accordance with our company policy).
• We always remember to have fun along the way, both in our
  -
  - day work and at our regular team events on site in our offices in Munich, Copenhagen, Odense, Lisbon and Prague or online.
• You are the most valuable asset to our company which is why we’re happy to offer awesome benefits like our personal development budget,
  - related language courses and a lot more (depending on your location) to focus on your
  - being.