Growth Product Manager – Expansion (M/F/D)

Growth Product Manager – Expansion (M/F/D)
Lisboa
Lisboa, Lisboa, Portugal

Join to apply for the Senior Growth Product Manager role at Triple
Ten .

Triple
Ten is an
- winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Web Development, Quality Assurance (QA), Data Analytics, and Data Science programs.

We're looking for a hands‑on Senior Growth Product Manager who will own end‑to‑end operational processes that directly impact the business. This isn't a role for building isolated features—you'll be responsible for entire revenue‑critical systems from conception to implementation, working at the intersection of product, operations and data.

You will report directly to the Head of Product and be responsible for increasing financial conversion rates, reducing operational costs across support/teaching/success/career functions, and improving internal Employment Rate (the percentage of graduates successfully employed).

• Launch key operational systems to increase financial CR. Map and optimize operational processes. Build e2e process flows, identify bottlenecks and automation opportunities. Analyze team operations in CRM, create improvement roadmaps, and integrate needed tools. Optimize onboarding and refund processes to reduce refund rates by 15–20%.
• Reduce costs through automation. Design AI‑powered solutions for support and manual workflows, cut operational overhead, and prove ROI of process changes.
• Own and monitor metrics. Build analytics infrastructure and monitoring. Establish key metrics (retention rate, refund rate,