Guest Experience Agent - Dreams Madeira Resort Spa & Marina - ()
Empresas: Hyatt Inclusive Collection
We are looking for a Guest Experience Agent to join our 5 star hotel in an international group, located on the stunning Madeira Island! What we need:
-Passion for hospitality and proven experience of at least 1 year in a similar role -Customer-orientated attitude and
- depth knowledge of customer service -Careful presentation -Proactive, with a sense of initiative and teamwork -Flexible working hours -Excellent communication and people skills -Proficiency in speaking and writing in Portuguese & English, German or other languages are important. Responsibilities:
-Be part of the opening team and guarantee a smooth and well organized operation -Build meaningful connections and maintain strong relationships with guests -Proactively seek opportunities to enhance their experience during their stay -Solve customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism -Identify talents, lead, train and built teamspirit among all the departments -Address guests service needs and dealing with specific customer requests -Develop and maintain positive working relationships with others departments and colleagues What we offer:
-Monthly salary above average -Meal allowance -Free parking space -If applicable, accommodation provided -Professional and personal growth -Dynamic and collaborative work place
Requisitos :
- Informações detalhadas sobre a oferta de emprego
Empresa: Hyatt Inclusive Collection Localização: Madeira
Caniçal, Madeira, PortugalPublicado: 14. 7. 2025
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