Guest Services Host - Night Auditor Lisboa

Join to apply for the Guest Services Host - Night Auditor role at Staycity Group.

Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe. We’re on an unstoppable journey with exceptional properties in iconic European cities. We’re looking for our next Guest Services Host – Night Auditor at Wilde to work across our public areas, lobby, reception and R&B spaces. Embrace a
- paced, evolving environment with enthusiasm and curiosity. At Wilde, we’re a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde.

Benefits:

• Flexible working patterns
• Bonus scheme that rewards high performers; based on our core values and tied to individual property goals
• Discounted rates for overnight stays for you, and your family and friends
• Refer and earn scheme - earn up to £/€550
• Education Support to help you foster new skills
• Volunteer days: 2 paid volunteer days per year
• EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP)

We would love you to have:

• Prior experience in a similar role is helpful but full training will be provided

What you can do for us:

• Endless opportunities in one space: whether you’re welcoming guests or crafting the perfect cocktail, you'll thrive in our dynamic lobby, bar, and host stand. It’s about maintaining a fun, fresh, and
  - paced environment while delivering excellent service.
• Be the ultimate brand ambassador: take ownership of your role with enthusiasm, energy, and a touch of flair—become the face of Wilde and represent us with pride.
• Make a lasting impact: confidence is key; master communication and teamwork to create memorable experiences for every guest.
• Stay driven, stay motivated: strive for excellence every day—set ambitious goals and exceed them.
• Exemplify excellence at all times: from the moment guests arrive, greet them warmly and ensure they feel welcome and at home.
• Understand your guests: commit to learning the preferences and needs of our guests to provide personalized, thoughtful service that leaves a lasting impression.
• Push the boundaries of excellence: constantly seek opportunities to innovate and improve.
• Lead with kindness and respect: foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team.
• Engage with the community: participate in local charity events and initiatives, building relationships within the community.

Start your Wilde journey today! Take the leap and click "apply" now!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology
• Industries: Hospitality

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