Guest Services Host Lisboa

Overview

Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe. We’re on the search for our next Guest Services Host at Wilde to work across our public areas, lobby, reception and R&B spaces. Embrace the
- paced, evolving environment with enthusiasm and curiosity. At Wilde, we’re not just an aparthotel group: we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde.

Benefits

• Flexible working patterns
• Bonus scheme that rewards high performers; based on our core values and tied to individual property goals
• Discounted rates for overnight stays for you, and your family and friends
• Refer and earn scheme - earn up to £/€550
• Education Support to help you foster new skills
• Volunteer days: 2 paid volunteer days per year
• EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP)

Requirements

• Prior experience in a similar role is helpful but full training will be provided!

Your role at Wilde: What you can do for us

• Endless Opportunities in One Space: Welcome guests or craft the perfect cocktail in our dynamic lobby, bar, and host stand. Maintain a fun, fresh, and
  - paced environment while delivering excellent service.
• Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm and energy—become the face of Wilde and represent us with pride.
• Make a Lasting Impact: Master communication and teamwork to create memorable experiences for every guest.
• Stay Driven, Stay Motivated: Strive for excellence and help push boundaries together as a team.
• Exemplify Excellence at All Times: Greet guests warmly from arrival to departure, making them feel welcome and at home.
• Understand Your Guests: Learn preferences and needs to provide personalised, thoughtful service.
• Push the Boundaries of Excellence: Look for opportunities to innovate and improve.
• Lead with Kindness and Respect: Foster a culture of inclusivity where everyone feels valued.
• Engage with the Community: Participate in local charity events and initiatives to support our mission.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Design, Art/Creative, and Information Technology
• Industry: Hospitality

Start your Wilde journey today. Take the leap and click "apply" now!