Head Of Business Analysis Lisboa

Head Of Business Analysis
Lisboa
Lisboa, Lisboa, Portugal

Role Overview:

We are looking for a strategic and
- driven

Head of Business Analysts

to lead global business analysis efforts across our B2B2C platforms, including

Settlement

and

Partner
Hub

. This role is central to driving successful Saa
S implementations, shaping product strategy, and ensuring alignment between business needs and technical delivery. You will oversee a team of analysts, manage stakeholder relationships, and contribute to product innovation and commercialization.

Key Responsibilities:

Leadership & Strategy

• Lead and mentor a global team of business analysts across multiple Saa
  S projects.
• Define and evolve business analysis frameworks and best practices for agile and waterfall implementations.
• Collaborate with product, sales, and delivery teams to align business requirements with strategic goals.
• Drive ideation and continuous improvement initiatives across B2B2C platforms.

Product & Commercialization

• Support
  - sales activities including product demonstrations and RFP responses.
• Contribute to product roadmap planning, market analysis, and UI/UX enhancements.
• Identify opportunities for VAS monetization and OTT integrations.
• Deliver compelling value propositions and commercial presentations to clients and partners.

Execution & Delivery

• Oversee
  -
  - end business analysis processes from RFP to
  - live and change requests.
• Ensure accurate documentation of functional and business requirements.
• Optimize project delivery through effective resource allocation and sprint planning.
• Monitor KPIs and drive performance improvements across implementations.

Stakeholder Engagement

• Act as a key liaison between technical teams, clients, and executive leadership.
• Provide strategic insights and reporting directly to C-Level stakeholders.
• Facilitate communication and alignment across
  - functional teams.

Required Skills & Qualifications:

• Extensive experience in
  
  business analysis
• Strong leadership skills with experience managing global teams.
• Deep understanding of
  
  SDLC
  
  ,
  
  Agile methodologies
  
  , and
  
  project delivery frameworks
  
  .
• Expertise in
  
  product strategy
  
  ,
  
  sales enablement
  
  , and
  
  portfolio management
  
  .
• Excellent communication, negotiation, and stakeholder management abilities.
• Proficiency in tools and practices related to
  
  CRM
  
  ,
  
  UX
  
  ,
  
  forecasting
  
  , and
  
  budgeting
  
  .
• Strategic thinker with a
  - driven approach to
  - making.