Head of Cash Operations & Reconciliation H/F

Head of Cash Operations & Reconciliation H/F

Missions

Want to join Azqore,
- "Best Technology Outsourcing Solution-"2025 (Wealth Briefing Awards) ?

A subsidiary of
Indosuez Wealth Management, the wealth management arm of the
Crédit Agricole Group, and Capgemini, Azqore is aninternational companyspecializing in
Information Systems outsourcingand
Banking Operations Processingfor privatebanking players.

We provide our customers with an Integrated Information System (S2i), and a full range ofdigital banking products and services.

We also handle our customers' back office operations from three hubs, in Switzerland, Singapore and Portugal. By 2020, Azqore will have 200 billion (CHF) in assets under management, represented by some thirty banks.

Our Banking Operations department stands out for the excellence of its unique
- made service, recognized by customers and the market alike. Nearly 200 employees work closely together in Switzerland and Singapore to handle the banking operations of demanding customers.

? The Role

The Head of
Cash Operations & Reconciliation teamwill be responsible for :

The processing of cash remittances, standards and derivatives FX/MM operations, FX/MM confirmations reconciliation and cash management of secondary nostro accounts.

Supervision and controls of the processes within the Cash function.

The Management of the FX/MM teams.

The management of the Reconciliation & Investigation team as well as their processes.

Ensuring that the services delivered to the Azqore clients are most efficiently and productively performed.

Working closely with his/her colleagues to provide clients with technical expertise and solutions, in a comprehensive, timely and accurate manner.

But here’s the exciting part:you’ll be helping launch this activity from scratch in Lisbon, working closely with our experienced team in
Switzerland.

The role will be based in Lisbon, Portugal (Av. Dom João II 43, 1990-084 Lisboa, Portugal).

Daily BAU

Successful applicant will be responsible for the management of Cash Operations and
Reconciliation, part of the Operations team

Ensure operational efficiency and excellence and maintain low levels of operational risk

Align the Cash Operations and Reconciliationteam members to the Operations and Company goals and vision

Acts as the point of escalation for European clients on all Cash Operations and Reconciliation queries, concerns and issues.

Others

Leads Azqore Operations projects and initiatives, where necessary

Drive cross border collaboration and strengthen communication channels between the Swiss and Portugal teams

Enhance client service standards within the team, and consequently the client ratings of the function. Propose/identify
- add solutions which can impact profitability.

? Benefits

• 25 days of annual leave for a healthy
  - life balance.
• Generous healthcare contribution and attractive pension plan.
• 14-month salary structure (12 months + vacation + Christmas allowance).
• Meal card (Pluxee – €11. 60/day).
• Annual performance bonus.
• Hybrid work model– up to 2 days/week from home.
• Permanent contract in a stable and professional environment.
• Ongoing training and career development within Azqore and the Crédit Agricole Group.

Capabilities

• Client Service Oriented & Strong Stakeholder Management Skills
• Leverage technical expertise to provide clients with quality processing and solutions
• Build and maintain a strong communication channel with clients and stakeholders
• Risk Awareness Skills
• Ensure that the controls performed by the team adhere to the procedure, with a focus on ISAE-audit related controls
• Develop strong escalation and risk awareness skills in the team.
• Technical Skills/ Product Knowledge
• Demonstrate an excellent knowledge of the system, S2i, as well as Azqore, including its vision, objectives and culture, and leverage this in interactions with the clients.
• Change Mindset & Emphasis on Quality
• Ability to demonstrate a change mindset and challenge status quo
• Demonstrate and cultivate a process excellence mindset and awareness within the team
• People Management
• Cultivate habits around the Azqore management charter
• Ability to engage, influence and lead the Portuguese Cash Operations& Reconciliation team to achieve Operations/company goals

Other

• Fluency in English and French
• At least a Bachelor degree (preferred Master degree), preferably in Accountancy, Banking & Finance
• At least 10 years of relevant experience in Cash Operations & Reconciliation and at least 5 years of people management experience