Head Of Cash Operations

Head Of Cash Operations
Viseu
Viseu, Viseu District, Portugal

Informations générales



Entité



Azqore est une entreprise internationale spécialisée dans l'externalisation de Systèmes d'Informations et dans le traitement d'opérations bancaires pour les acteurs de la Gestion de Fortune. Issue d'une union inédite entre deux leaders sur leur marché, le groupe Crédit Agricole et Capgemini, l'entreprise gère 200 milliards d'euros au

Depuis près de 30 ans, Azqore accompagne les banques privées dans leurs projets de transformation et de renforcement de leur efficacité opérationnelle. Elle met à leur disposition une plateforme informatique et une gamme complète de services et de produits bancaires digitaux. Elle leur propose aussi de traiter leurs opérations de back office depuis ses deux Hubs, en Suisse et à Singapour.

Azqore offre à ses clients une approche unique autour de son « Core Banking » enrichi de logiciels de référence du monde de la Gestion de Fortune et ouvert aux fintech les plus innovantes.

Son ADN et son expertise digitale et bancaire éprouvée avec près de 60 migrations de banques réussies depuis 1992 permettent à Azqore d'offrir à ses 30 clients un haut niveau de qualité sur l'ensemble de sa chaîne de valeur. Elle les assure également du respect des meilleurs standards en termes d'innovation, de réglementations et de conformité.

En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion. Tous nos postes sont ouverts aux personnes en situation de handicap.

Référence



Date de parution



/11/2025

Type de métier

Types de métiers Crédit Agricole S. A.

- Gestion des opérations

Intitulé du poste

Head of Cash Operations & Reconciliation H/F

Type de contrat

CDI

Poste avec management

Non

Missions

Want to join Azqore, named "Best Technology Outsourcing Solution" 2025 (Wealth Briefing Awards) ?

A subsidiary of Indosuez Wealth Management, the wealth management arm of the Crédit Agricole Group, and Capgemini, Azqore is an international company specializing in Information Systems outsourcing and Banking Operations Processing for private banking players.

We provide our customers with an Integrated Information System (S2i), and a full range of digital banking products and services.

We also handle our customers' back office operations from three hubs, in Switzerland, Singapore and Portugal. By 2020, Azqore will have 200 billion (CHF) in assets under management, represented by some thirty banks.

Our Banking Operations department stands out for the excellence of its unique
- made service, recognized by customers and the market alike. Nearly 200 employees work closely together in Switzerland and Singapore to handle the banking operations of demanding customers.

The Role

The Head of Cash Operations & Reconciliation team will be responsible for :

The processing of cash remittances, standards and derivatives FX/MM operations, FX/MM confirmations reconciliation and cash management of secondary nostro accounts.

Supervision and controls of the processes within the Cash function.

The Management of the FX/MM teams.

The management of the Reconciliation & Investigation team as well as their processes.

Ensuring that the services delivered to the Azqore clients are most efficiently and productively performed.

Working closely with his/her colleagues to provide clients with technical expertise and solutions, in a comprehensive, timely and accurate manner.

But here's the exciting part:you'll be helping launch this activity from scratch in Lisbon, working closely with our experienced team in Switzerland.

The role will be based in Lisbon, Portugal (Av. Dom João II 43, Lisboa, Portugal).

Your responsibilities

• Daily BAU

  Successful applicant will be responsible for the management of Cash Operations and Reconciliation, part of the Operations management team
  
  Ensure operational efficiency and excellence and maintain low levels of operational risk
  
  Align the Cash Operations and Reconciliation team members to the Operations and Company goals and vision
  
  Acts as the point of escalation for European clients on all Cash Operations and Reconciliation queries, concerns and issues.
  
  Others

  Leads Azqore Operations projects and initiatives, where necessary
  
  Drive cross border collaboration and strengthen communication channels between the Swiss and Portugal teams
  
  Enhance client service standards within the team, and consequently the client ratings of the function. Propose/identify
  - add solutions which can impact profitability.

Compléments

Benefits

25 days of annual leave for a healthy
- life balance.

Generous healthcare contribution and attractive pension plan

14-month salary structure (12 months + vacation + Christmas allowance).

Meal card (Pluxee – €11. 60/day).

Annual performance bonus.

Hybrid work model – up to 2 days/week from home.

Permanent contract in a stable and professional environment.

Ongoing training and career development within Azqore and the Crédit Agricole Group.

Zone géographique

Europe, Portugal

Ville

Lisbonne

Critères candidat

Niveau d'études minimum

Master

Formation / Spécialisation



Niveau d'expérience minimum

11 ans et plus

Expérience



Compétences recherchées

Your core competencies

The Head of Cash Operations and Reconciliation should demonstrate/develop the following capabilities:

Client Service Oriented & Strong Stakeholder Management Skills

Leverage technical expertise to provide clients with quality processing and solutions

Build and maintain a strong communication channel with clients and stakeholders

Risk Awareness Skills

Ensure that the controls performed by the team adhere to the procedure, with a focus on ISAE-audit related controls

Develop strong escalation and risk awareness skills in the team.

Technical Skills/ Product Knowledge

Demonstrate an excellent knowledge of the system, S2i, as well as Azqore, including its vision, objectives and culture, and leverage this in interactions with the clients.

Change Mindset & Emphasis on Quality

Ability to demonstrate a change mindset and challenge status quo

Demonstrate and cultivate a process excellence mindset and awareness within the team

People Management

Cultivate habits around the Azqore management charter

Ability to engage, influence and lead the Portuguese Cash Operations & Reconciliation team to achieve Operations/company goals

Other

Fluency in English and French

At least a Bachelor degree (preferred Master degree), preferably in Accountancy, Banking & Finance

At least 10 years of relevant experience in Cash Operations & Reconciliation and at least 5 years of people management experience