Head of Student Experience & Retention

Head of Student Experience & Retention
Lisboa
Lisboa, Lisboa, Portugal

An
- winning online school in Lisbon is seeking a Head of Student Experience to enhance operational processes surrounding student retention, refunds, and success. This role requires a strong operator with a background in
- growing B2C environments. The successful candidate will manage teams, optimize costs, and ensure a
- quality student journey from onboarding through program completion. The position offers competitive compensation and a
- time remote work arrangement with high autonomy to implement operational systems.
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