Healthcare Customer Service Representative Lisboa

Healthcare Customer Service Representative
Lisboa
Lisboa, Lisboa, Portugal

Your role and responsibilities:

You will be the primary point of contact for users of the Omni
Pod, a
- edge insulin management system.

• Respond to customer inquiries with care and clarity
• Manage product orders and coordinate shipments
• Provide product guidance and encourage usage compliance
• Troubleshoot and resolve issues efficiently and empathetically
• Create a positive and reassuring experience for all customers

• Native-level or fluent in French, with a solid level of English
• Strong interest in healthcare or medical technology
• Energetic, empathetic and
  - oriented
• Team-oriented and eager to work in a multicultural environment
• Excellent communication and active listening skills

• €1, 500 signing bonus
• €1, 500 loyalty bonus after 6 months
• Flight expenses reimbursed with your first salary
• Long-term renewable
  - term contract
• Full-time position (40 hours/week) on a 24/7 rotating shift schedule
• Monthly salary options:
  
  €1, 040 gross (with accommodation), €1, 240 gross (without accommodation)

• Airport pickup and full relocation support
• Help with administrative setup (bank account, paperwork, etc. )
• Annual return flight to your home country (within the EU)
• Access to free Portuguese language classes, cooking courses, sport activities and more

• Real career advancement possibilities within an international service center