Heavy Diesel Fitter – Product Support Advisor – FIFO Rio Tinto

Heavy Diesel Fitter – Product Support Advisor – FIFO
Rio Tinto
Rio Tinto, Porto, Portugal

Reporting into the Project Support Supervisor, the Product Support Advisor will join our Regional Team on a FIFO basis at our Paraburdoo branch. This role involves diagnosing, repairing, and maintaining Caterpillar equipment for our valued customers. You will also conduct regular equipment inspections, ensuring adherence to safe working practices and lifesaving rules.

This is an exciting opportunity to support a new fleet of CAT equipment in a
-
-
- art workshop. You’ll enjoy a short commute to accommodation (camp) and provide warranty support, planned component
- outs, and enhance fleet performance for our loyal customers.

Although this is a
- on role, it offers less tool time and focuses on maximising operational time and product reliability through maintenance and technical support.

Department Overview:

Paraburdoo, an Iron Ore mine located in the Pilbara Region of Western Australia, 80 km south of Tom Price.

Roster:

8 On, 6 Off – Days, 12 hrs/day

What You’ll Do:

1. Diagnose, repair, and maintain Caterpillar equipment
2. Conduct regular equipment inspections, ensuring safe working practices
3. Provide warranty support and planned component
   - outs
4. Enhance fleet performance and maximise operational time and product reliability

Skills & Experience:

• Australian Recognised Heavy-Duty Trade Certificate with
  - trade experience
• Prior Field Service or Regional Minesite experience maintaining similar fleet type
• Customer Relationship Building Skills
• The ability to advise, whilst train, offer good customer service and jump on the tools when needed
• Current Forklift Licence, EWP, Dogging & Basic Rigging, Working at Heights
• Sound maintenance and repairs experience with Large Trucks, Loaders, Dozers, and Graders

Our Benefits include but are not limited to:

• Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & over 600 retail discounts (Coles, Petbarn, Virgin, HOYTS & Crown)
• Health & Wellness – Discounts with BUPA, Fitness Passport, EAP support
• Culture & Career – Recognition awards, internal career progression, training & upskilling through Wes
  Trac Institute
• Recommend & Spend – Referral bonus up to $5000 for applicable roles
• Additional Perks – Emergency Services Leave, Defence Force Reserves Leave, Employee Share Purchase Plan
• Relocation and Visa sponsorship assistance may be available for candidates in Australia and Overseas, depending on the role.

Reference Number: 3397