Hebrew Customer Service (Lisbon, Portugal). Lisboa

Hebrew Customer Service (Lisbon, Portugal).
Lisboa
Lisboa, Lisboa, Portugal

Mandatory Requirement:
Residence Card in Portugal OR European Union Passport

• Native level of written and verbal communication skills in Hebrew and a good understanding of English (B2 Level);

CLIENT: Our client is one of the largest companies specializing in multichannel customer relationships.

PROJECTS: You can work for social networks, streaming services, logistics companies, fashion brands, and many other interesting markets.

Use your skills to your advantage, there are varied projects and you will be hired for the one that seems to suit you best.

Customer Service / Technical Support / Sales and Marketing Content Moderation are just a few.

Which one is your profile?

Tasks

• Analyze issues of business customers, partners, clients or internal stakeholder’s and find the best ways to resolve them;
• Address issues via chat, email or phone channels, following operating procedures.

Requirements

• Residence Card in Portugal OR European Union Passport;
• Native level of written and verbal communication skills in Hebrew and a good understanding of English (B2 Level);
• Excellent communication and interpersonal skills and team spirit;
• Fast learning capacity;
• Able to handle confidential and/or highly sensitive information;
• Experience in telephone customer service / call center environment (plus).

Benefits

• Full-time employment contract;
• Competitive salary package;
• Signing bonus of up to €2, 000 upon contract assignment, plus €1, 000 after six months;
• Meal allowance provided;
• Holiday and Christmas bonuses (according to Portuguese labor law);
• Specialized training included from day one;
• Possibility to work
  - site or remotely, depending on the project;
• Shared accommodation provided by the company;
• Reimbursement of initial flight expenses to Portugal;
• Annual
  - trip flight to your home country (within Europe);
• Opportunity to work in an international and multicultural environment.