Hebrew Speakers Customer Support Representative Lisboa

Hebrew Speakers Customer Support Representative
Lisboa
Lisboa, Lisboa, Portugal

Hebrew Speakers Customer Support Representative

Join us to apply for the Hebrew Speakers Customer Support Representative role at Nexa.

This is an
- level,
- time position based in Lisbon, Portugal, supporting small and
- sized businesses (SMBs) across multiple channels including chat, email, and phone.

Responsibilities include:

• Providing support to SMB clients to help them grow through our digital advertising platforms;
• Supporting and expanding the
  - serve advertising base;
• Offering pre and
  - sales support for
  - service products;
• Enhancing client experience through product and tool support;
• Identifying trends and resolving issues faced by SMB clients;
• Communicating proactively with clients regarding progress and solutions;
• Providing feedback to engineering based on customer insights.

Qualifications:

• Native Hebrew speaker and proficient in English;
• Excellent communication and
  - solving skills;
• High school diploma or equivalent;
• Valid work permit in Portugal or EU passport.

Benefits include:

• 12-month renewable contract;
• Work from home in Portugal;
• Initial 3-week training;
• Rotating shifts, Monday to Sunday, 8 hours per day with two days off;
• Private healthcare and dental care from the start;
• Career progression opportunities;
• Activities and team events.

Additional for international candidates:

• Airport
  - up;
• Flight reimbursement after 9 months;
• Shared accommodation options.

Other details:

• Seniority level: Entry level;
• Employment type: Full-time;
• Industry: Information Services.

This job posting is active; apply now to join Nexa and support our clients in Lisbon.