Hebrew-Speaking Customer Support Agent In Lisbon Lisboa

Hebrew-Speaking Customer Support Agent In Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With over 10 000 employees, from 84 nationalities, they are providing services in 35 languages. The team is characterized by its versatility and internationality, their employees from around the world bring in a wide variety of experiences and skills. As a dynamic team, they are committed to the success of their partners and dedicated to providing outstanding performance for the customers to every extent.

What will you do?

• Assist, by phone or through written support, to any of the customer’s questions and concerns regarding the service
• Advice our customers on a high level, providing updated help guides and meeting their individual needs
• Ensure an adequate response time while delivering the highest possible service
• For sales and marketing roles, you would be assisting business in promoting digital marketing tools that can help them to optimize their marketing campaigns

Your profile:

• Native written and speaking Hebrew level + B2 English
• Problem-solving skills
• Service-minded
• For sales and marketing position: previous experience in these fields are required.
• Eligible to work in Portugal: Valid work permit or EU passport. (The company does not support visa sponsorship!)

Employer offers:

• Relocation package:
  • Private room in shared apartment
  • Flight ticket to Lisbon refunded after 9 months
  • Pick up at the airport
  • Support with legal administration, getting phone number,