High-Quality Customer Experience Specialist
Customer Service Representative - Lisbon Location
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The role ofa Customer Service Representative in our specialist team is crucial to delivering exceptional user experiences. As a key member of the team, you will be responsible for providing timely and effective solutions to customer inquiries, whether through phone, email or social media.
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- You will serve as the primary point of contact for customers, addressing their concerns and resolving issues in a professional and courteous manner.
- Your expertise in communication will enable you to convey complex information in a clear and concise manner, ensuring that customers feel heard and valued.
- As a proactive
- solver, you will work collaboratively with other departments to redirect cases and issues, driving success within your department.
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To excel inthis role, you will require:
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- A native level of German and at least a B2 level of English
- 1 year of Customer Service experience in a contact center
- Knowledge of the value and impact that a good customer experience can create
- Excellent listening skills, comfortable communicating with people and adaptable to
- paced environments - Energetic, innovative and proactive mindset
- Excitement about intercultural communication and the expatriate lifestyle
- Valid Portuguese work permit required
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Benefits
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- Schedule:
40 hours/week in rotative shifts (Mon-Sun, 8 AM to 8 PM) - Meal vouchers + Transportation allowances
- Private health insurance after 6 months
- Relocation Package
- Pleasant working atmosphere in an international environment
- Opportunity to be part of a rapidly expanding global organization
- Professional development and clear career path
- Training & development opportunities
- Competitive salary & relocation allowance and assistance
- Free fruit, coffee, tea and water and more
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Living in Lisbon offers many benefits, including:
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- A colorful city view and rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous cafe culture
- Friendly people, good vibes and
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- lucky urban life - Warm climate all year and sunny beach life next to the Atlantic
- Large English-speaking local community and international environment
- Informações detalhadas sobre a oferta de emprego
Empresa: beBee Careers Localização: Viseu
Viseu, Viseu District, PortugalPublicado: 9. 7. 2025
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