Hospitality Operations Customer Expert with Sales (Italian Market) Lisboa

Hospitality Operations Customer Expert with Sales (Italian Market)
Lisboa
Lisboa, Lisboa, Portugal

Hospitality Operations Customer Expert with Sales (Italian Market)

Job Openings Hospitality Operations Customer Expert with Sales (Italian Market)

About the job Hospitality Operations Customer Expert with Sales (Italian Market)

Location: Lisbon, Portugal
Job Type: Full-Time
Language Requirement: Fluency in Italian and English

Work Schedule: 40 hours per week on a rotational shift schedule (Monday to Friday, between 8 AM and 8 PM).

• Portuguese public holidays apply.

We are seeking a dynamic Operations Customer Expert - Sales Representative to join our sales team in Lisbon. In this role, you will be responsible for providing expert travel advice and assisting customers in booking accommodations while delivering
- tier customer service. Your goal will be to convert inquiries into reservations, ensuring a seamless and satisfying experience for travelers.

Requirements:

• Fluent Italian speaker (C2+) with strong English skills (B2 and higher, written and spoken).
• Strong sales mindset with excellent communication skills.
• Customer-oriented with a
  - solving attitude.
• Ability to work in a
  - paced, dynamic environment.
• Previous experience in sales, customer service, or hospitality is a plus.
• EU member state passport or a valid residence card for Portugal
  

Key Responsibilities:

• Establish and maintain efficient, courteous, and personalized communication with customers in Italian and English.
• Utilize effective sales techniques to convert inquiries into successful reservations.
• Provide accurate and tailored assistance to customers, ensuring they receive the best possible lodging solutions.
• Build and maintain strong relationships with travel partners to enhance customer experience.
• Manage reservations and ensure customer satisfaction throughout the booking process.

If you're passionate about the hospitality industry and have a knack for sales and customer service, apply today to become part of our dynamic team in Lisbon!

Offered:

• Competitive Compensation Package:
  • Christmas and holiday allowances paid in monthly installments
    
  • Meal allowance (EUR 7 net per working day, paid in a meal card)
  • Total package up to EUR 1, 250 (with
    - provided accommodation) or EUR 1, 379 (without accommodation)
• Relocation Support:
  • Fully furnished
    - rented apartments available for the first 14 months (for candidates living over 100 km from Lisbon).
  • All utility bills (water, gas, electricity, internet) covered by the company.
• 14 working days of paid training in English.
• Product and customer service training.
• Hands-on experience with
  - leading software.
• Additional Benefits:
  • Health insurance from day one of employment. .
  • Long-term career development opportunities.
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