Hosting & Data Pool Manager - F/M/NB Braga

IT Transformation

Cegid is starting the transformation of its internal IT / Infrastructure through the modernization and simplification of its technological footprint, the implementation of a new operating model and a new organization driven by service catalogue and globalization, along with the growth and internalization of the whole group. As a Hosting & Data Pool manager, you will take full responsibility for a 15-person international team (including 12 interns), focused on Infrastructure domains, inside the Global IS/IT Department of Cegid. IT / infrastructure @ Cegid has started a few months ago a transformation on its technical footprint and on its operating model and organization, going to the next step after 6 years of multiple integrations (30 acquisitions) in France and Iberia / Latin America which have never been completed, leaving a heritage based mostly on legacies.

As a Hosting & Data Pool Manager, you will:

• Develop and implement a strategic roadmap, ensuring alignment with organizational goals and industry best practices.
• Oversee the deployment, management, and maintenance of infrastructure and services, ensuring high availability, performance, and scalability.
• Accelerate the implementation of Managed Services to cover some of the level 2 / 3 support activities.
• Manage the capacity plan of the team, in a context of run & transformation projects.
• Follow the
  -
  - day activities of the team members, based on priorities that can change along with
  -
  - day and transformation needs.
• Ensure the continuity of operations on the different infrastructure domains: incident / request / problem management, monitoring.
• Guarantee the committed level of services is respected in each of the services of the scope and coach the team on continuous improvements of the services.
• Manage and coordinate transition plans of the team members who evolve to new global activities.
• Work closely with
  - functional teams to understand requirements, provide technical guidance, and mentor junior team members on cloud best practices.
• Monitor and manage the budget of the scope, implementing
  - saving strategies without compromising performance or security.
• Stay current with emerging technologies and industry trends, recommending improvements and innovations to enhance Cegid IT solution capabilities.