Hotel Manager (M/F) Funchal

Hotel Manager (M/F)
Madeira
Funchal, Madeira, Portugal

We are currently seeking a passionate and experienced Hotel Manager to join the team of Pestana Vila Lido - Funchal.

The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents.

Key Responsibilities

Ensure quality standards are maintained

Supervise work at all levels and set clear objectives to the team

Plan activities and allocate responsibilities to achieve the most efficient operating model

Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits

Develop and implement an intuitive and efficient strategy to promote the hotel’s services

Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc. )

Deal with maintenance issues, shortages in staff or equipment etc.

Collaborate with external parties such as suppliers, event/conference planners etc.

Inspect facilities regularly and enforce strict compliance with health and safety standards

Key Requirements

Proven experience as Hotel Manager or relevant role in 4 or 5* hotels

Fluency in English; knowledge of other languages is a plus

Understanding of all hotel management best practices and relevant laws and guidelines

Working knowledge of MS Office; knowledge of hotel management software is an advantage

Excellent customer service skills as well as a business mindset

Demonstrable aptitude in
- making and
- solving

Reliable with an ability to
- task and work well under pressure

Outstanding leadership skills and a great attention to detail

Degree in Business Administration, Hotel/Hospitality Management or relevant field

If your profile matches this description and you are eager for a new challenge please send us your CV.