Housekeeping Assistant Manager Lisboa

Overview

We are recruiting Assistant Housekeeping Manager. The candidate will be responsible for:

• Leading the daily operations of the Housekeeping department and providing support to the Room Attendants and House Attendants.
• Assist with training and hiring of new team members.
• Collaborate with the Maintenance department with any room and property deficiencies.
• Maintain close working relationship with other departments especially Front Office, Food & Beverage and Spa.
• Inspect rooms and provide ongoing feedback to the team.
• Check and maintain adequate level of supplies and material and request replenishment of supplies as required.
• Ensure the correct handling of lost guest property in accordance with Hotel procedures.
• Carry out opening and closing procedures as detailed in the standards & procedures while ensuring accurate completion of any reports.
• Provide leadership that inspires and engages the team to do their best every day.
• Ensure all guest comments and complaints are acted upon promptly.
• Assist the team to ensure that all goals are met on a daily basis.
• Assist with scheduling of staff.
• Ensure room standards are maintained.
• Create action plans and update departmental
  - based guest and employee feedback.

Knowledge, Skills and Abilities

• Empathetic leader with the ability to work with and inspire a diverse team.
• Service focused.
• Previous experience in Housekeeping leadership a strong preference.
• Ability to lead by example.
• Detail oriented with the ability to work well under pressure.

Location

• Lisboa, Portugal

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality